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Mental health support for multicultural people

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Quick facts

Quick Facts

Australia is a diverse country, with people from many different cultures, backgrounds, religions, and ethnicities. Anyone can experience distress or mental health issues. It’s important that every Australian has the opportunity to live a full life, free of discrimination and with access to help when they need it. 

  • In the last census almost half of all Australians were either born overseas or had a parent who was born overseas.
  • Immigrants are under-represented among people who use mental health services in Australia. 
  • Refugees and asylum seekers have low access to mental health services. 
  • Common challenges

    Stressful events around migration, seeking asylum, and discrimination can impact wellbeing and mental health for individuals, families, and communities. These can include: 

    • Separation from cultural identity and loss of close family ties
    • Being exposed to trauma prior to migration
    • Stress associated with migration
    • Experiences of racism and discrimination
    • Detention of asylum seekers 
    • Lack of culturally appropriate services 
    • Stigma around mental health within communities
    • Language barriers
    • Uncertainty of visa status 
    • Unfamiliarity with the Australian mental health system and processes. 
  • When to get help 

    Professional support can help people cope with these stressful situations. Talking to a trusted person also helps many people feel less alone.

    If you notice any of the following experiences, and they are impacting your daily life, telling someone you trust or a health professional can be the first step to seeking support: 

    • Changes to sleeping or appetite
    • Feeling lonely, isolated, or not good enough
    • Changes in behaviour – more alcohol or substance use
    • Thinking about harming yourself or ending your life
    • Hearing or sensing things that may not be real
    • Not doing things you used to enjoy
    • Not taking care of personal hygiene or your usual daily tasks
    • Talking or socialising less than previously
    • Having thoughts that are confused or very disorganised.
  • Help for family & friends

    It’s common for family members to take on a caring role for someone going through mental health issues. 

    There are services that support family, friends, and carers and provide a way of connecting with others who may share your experience: 

  • Racism and mental health 

    Experiences of racism cause distress and adversely affects mental health in immigrants and refugees. 

    If you have experienced racial discrimination, you can report it to the Australian Human Rights Commission. Call 1300 656 419. 

  • References 

    Australian Bureau of Statistics. (2017). 2016 Census: Multicultural.  

    Ferdinand, A. S., Paradies, Y., & Gelaber, M. (2015). Mental health impacts of racial discrimination in Australian culturally and linguistically diverse communities: a cross-sectional survey. BMC Public Health, 15.

    Minas, H., Kakuma, R., Too, L. S., Vayani, H., Orapeleng, S., Prasad-Ildes, R., Turner, G., Procter, N., & Oehm, D. (2013). Mental Health Research and Evaluation in Multicultural Australia: Developing a Culture of Inclusion. Mental Health in Multicultural Australia.

Finding support in your area

There are many services available across Australia which can help with your mental health. Some can connect you with other people going through similar experiences or support services in your community.

Last updated: 30 October 2023

Ways we can support you

Choose from a range of FREE complex mental health supports, including counselling, peer support, online groups and events, 24/7 community forums, and online information and resources.

Please note: We're working on improvements to our Support Line! We're making system enhancements, recruiting and training more counsellors and preparing for the relaunch of webchat. During this time, there will be reduced capacity on the Support Line, and we are anticipating longer than expected wait-times for callers to connect with a counsellor. We appreciate your patience and understanding while we work to improve capacity and accessibility. If you would like to provide feedback about this change, you can do so here.

Support Line

Available Monday to Friday, 10am - 8pm (AEDT/AEST). SANE’s team of trained staff and volunteers provide free counselling, information and resources. Call 1800 187 263.
Free Translating and Interpreting Service (TIS) 131 450.

Community Forums

Available 24/7. Connect with people who understand what you are going through, seek advice and surround yourself with support. They're safe and anonymous.

RecoveryClub

Available Monday to Friday, 12-8pm (AEDT/AEST). A 6-month online program for people wanting to navigate their mental health recovery at their own pace. Access evidence-based recovery resources and online groups to help you manage your mental health and work towards your recovery goals.

Guided Recovery

Available Monday to Friday, 10am to 8pm (AEDT/AEST). A 15-week program for people wanting individual guidance and support with their mental health recovery. Includes 6 appointments with a dedicated counsellor or peer support worker and access to online groups.

Peer Group Chat

Thursday and Sunday evenings. Live chat-based discussions, guided by SANE community builders. New topics each week.

Mental Health Recovery Webinars

Last Wednesday of every month, 7-8pm (AEDT/AEST). Monthly community webinars with new topics and guests, including lived experience advocates and subject matter experts. 

Information and Resources

Available 24/7. Access information you can trust on complex mental health issues. SANE factsheets and guides are easy to read and can help you understand what’s happening and what strategies can be helpful.

Guidance for supporting someone at risk of suicide

Available 24/7. A resource that provides information and advice about supporting someone who has attempted, or is at risk of attempting, suicide.

Have questions? Click here to read our FAQs or email us at getsupport@sane.org

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